Operating similarly to the Engineering and IT Forums, 2016 saw the development of the USF Regulatory Forum. A great number of USF’s Members realised they were without a place to discuss with their colleagues at neighbouring utilities, the ‘how to” of their role. With this gap identified, USF began facilitating highly responsive discussions and presentations among Members.
Such topics covered in the Regularity Forum include:
- Cost of Service
- Customer Engagement
- Balanced Scorecard, RRR Reporting
- RRR Audits
- Rate Codes – What Applies Where
- Interpretations of Amendments (Codes and other Regulatory Requirements)